Debt Collector
- Careers
- Job post
Main responsibilities
- Contact clients via email, phone, or letters to remind them of overdue payments.
- Handle inquiries related to billing or outstanding balances.
- Address discrepancies or disputes regarding invoices or payment terms.
- Maintain a professional and empathetic approach to foster positive client relationships.
- Work with clients to progress on payments of overdue balances.
- Provide regular reports to management on collection progress, delinquent accounts, and recovery rates.
- Escalate unresolved accounts to legal or third-party collection agencies when necessary.
Personal & Professional skills we're looking for
- Communication Skills: Excellent verbal and written communication to engage with clients effectively.
- Negotiation Skills: Ability to negotiate payment terms and resolve disputes diplomatically.
- Analytical Thinking: Assess accounts and prioritize collection efforts.
- Attention to Detail: Ensure accuracy in records and follow-ups.
- Persistence and Empathy: Handle sensitive situations with professionalism and understanding.
- Language: Professional English level – oral and written.
Required Qualifications
- Bachelor’s degree in Accounting or Finance.
- Completed CPA certification or studying towards it.
- +3 years of experience in an Accounting position
- Thorough understanding of accounting principles, reconciliations, and reporting requirements.
- Experienced in implementing solutions to streamline and automate processes
- You demonstrate empathy and adapt your approach to connect with individuals from diverse backgrounds and experiences.
- You are great at collaborating with team members to achieve common goals, valuing and respecting diverse contributions.
- When faced with a problem, you collaborate with the appropriate people to evaluate different options find practical solutions.
- Commitment to ethical behavior with a willingness to adhere to all company policies and current financial legislation.
Working conditions
- Excellent work environment and room for proposing improvements.
- 100% remote work.
- USD-based salary.
- Internet, healthcare, and gym monthly reimbursements.
- 25 days of PTO per year.
- Birthday gift.
- And more benefits!