Debt Collector

Main responsibilities

  • Contact clients via email, phone, or letters to remind them of overdue payments.
  • Handle inquiries related to billing or outstanding balances.
  • Address discrepancies or disputes regarding invoices or payment terms.
  • Maintain a professional and empathetic approach to foster positive client relationships.
  • Work with clients to progress on payments of overdue balances.
  • Provide regular reports to management on collection progress, delinquent accounts, and recovery rates.
  • Escalate unresolved accounts to legal or third-party collection agencies when necessary.

Personal & Professional skills we're looking for

  • Communication Skills: Excellent verbal and written communication to engage with clients effectively. 
  • Negotiation Skills: Ability to negotiate payment terms and resolve disputes diplomatically.
  • Analytical Thinking: Assess accounts and prioritize collection efforts.
  • Attention to Detail: Ensure accuracy in records and follow-ups.
  • Persistence and Empathy: Handle sensitive situations with professionalism and understanding.
  • Language: Professional English level – oral and written.

Required Qualifications

  • Bachelor’s degree in Accounting or Finance.
  • Completed CPA certification or studying towards it.
  • +3 years of experience in an Accounting position
  • Thorough understanding of accounting principles, reconciliations, and reporting requirements.
  • Experienced in implementing solutions to streamline and automate processes
  • You demonstrate empathy and adapt your approach to connect with individuals from diverse backgrounds and experiences.
  • You are great at collaborating with team members to achieve common goals, valuing and respecting diverse contributions.
  • When faced with a problem, you collaborate with the appropriate people to evaluate different options find practical solutions.
  • Commitment to ethical behavior with a willingness to adhere to all company policies and current financial legislation.

Working conditions

  • Excellent work environment and room for proposing improvements.
  • 100% remote work.
  • USD-based salary.
  • Internet, healthcare, and gym monthly reimbursements.
  • 25 days of PTO per year.
  • Birthday gift.
  • And more benefits!

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